Contacting Lenstore Support


We're here to help with any enquiries you may have.

Our live chat and email are available:

Monday to Friday: 8am - 8pm, Saturday: 8am - 5pm

Our phone lines are open:

Monday to Friday: 8am - 5pm

In order to speed up our response times and provide a fast resolution, please include the following details in your enquiries:

  • Your order number or customer reference: it is a long number with this format 220209-222109-8780
  • Your registered email address
  • A brief description of the topic you need assistance with

Our email is: